Receiving your boarding pass
After check-in
You can choose how you’d like to receive your boarding pass after check-in. These are the digital options:
- KLM app
- My Trip
- Social media (private message via Messenger or WhatsApp)
Printed boarding pass
If you don’t have a mobile device or would rather have your boarding pass on paper, you can arrange this at the airport. Go to the self-service kiosk or check-in desk to pick up your boarding pass. You can also print the pass at home.
Didn’t get a boarding pass?
If we have yet to check your travel documents (such as your passport or visa), you might receive a check-in confirmation instead of a boarding pass. We’ll then give you the boarding pass at the airport. Please go to the airport check-in desk to pick it up.
Frequently asked questions
Your Apple Wallet may detect your boarding pass automatically. If not, you can add it manually from your e-mail or tap the Apple Wallet option in the KLM app.
You can print your boarding pass at home, after checking in online. Or you can head to the airport and print your boarding pass at a self-service kiosk or check-in desk.
You can get your boarding pass in the mobile KLM app, or download it to your phone from My Trip, e-mail, or social media.
Your boarding pass is your confirmation that you’re expected on the airplane. It tells you important information: your gate and seat number, and when your plane boards. You need a boarding pass to be allowed on board the plane.
You receive your boarding pass automatically after check-in. You can check in online or at the airport. After completing check-in, you can choose how to receive your boarding pass as a digital document or e-ticket:
- In the KLM app
- In My Trip
- By e-mail
- Over private social media message (Messenger or WhatsApp)
No. Any of the digital versions are perfectly valid.